Receptionist for Ptarmigan Connections Clinic
Job Summary: This position is responsible for the day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Receives incoming telephone calls in a prompt, courteous, and professional manner and greets/assists visitors in the same manner.
Primary Job Responsibilities:
Welcomes patients/visitors, determines the purpose of visit and directs them to appropriate person or department(s).
Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail or redirection of calls as needed.
Checking in/out of patients, collecting co-pays/deductibles owed. Scheduling of appointments.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Responsible for keeping the reception and patient waiting areas, and office files clean and organized.
Monitors medical office supplies and inventory needs, places orders and oversees office equipment.
Performs other duties as assigned.
Learn more here: Receptionist – Connections